Training & Development

Welcome to BHR's Lending Library-

The Lending Library provides videos and audiobooks for State of South Dakota employees. Due to high demand, we will only loan one video or one audiobook at a time. Videos may be checked out for one week; audiobooks may be kept for two weeks.

Lending Procedures

To request a video or audiobook:

  1. Select your media type.
  2. Select your category type.
  3. Click GO!. The table below will display your selection of titles.
  4. Click on the description for more information. 
  5. Click on the title of video or audiobook to complete an online request form.


Media Type:       Category Type:


*New* Kick in the Attitude, A DVD A Kick in the Attitude provides you with the concrete, proven principles that will put the focus and... More... 22 minutes
*New* The Respectful Communicator: The Part You Play DVD Effective communication is at the heart of organizational performance. When miscommunications occur,... More... 15 minutes
360° Leader, The Audio CD You don't have to be the main leader to make significant impact. Good leaders are not only capable o... More... 210 minutes
Abilene Paradox, The (DVD) DVD Completely updated, this classic has a fresh, new look and a faster, more engaging pace. Whether you... More... 27 minutes
Active Shootings in the Workplace: Prevention & Survival DVD It seems like active shootings are always in the news. They have become so common that breaking new... More... 12 minutes
Art of Criticism…Giving and Taking, The (DVD) DVD In this video viewers will learn: when to criticize and when not to; the guiding rule of criticism; ... More... 22 minutes
Assertive Skills for Managers DVD1 DVD Three lessons covered. 1. It is ever too late to change? 2. The battle of the sexes: are men, or wom... More... 38 minutes
Assertive Skills for Managers DVD2 DVD Four lessons covered. 1. Getting what you want from people. 2. Avoiding power robbing vocabulary. 3.... More... 74 minutes
Assertive Skills for Managers DVD3 DVD Two lessons covered. 1. The passive individual. 2. The aggressive individual.... More... 70 minutes
Assertive Skills for Managers DVD4 DVD Two lessons covered. 1. The passive aggressive individual. 2. The assertive individual.... More... 70 minutes
Assertive Skills for Managers DVD5 DVD Two lessons covered. 1.Why cowards love social media. 2. How to manage whiners.... More... 25 minutes
Attitude: Determining Your Altitude Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Attitude: The only true disability in life is a bad attitude. Audio CD 8 ways to stay enthusiastic no matter what. Nothing great is ever accomplished without enthusiasm, a... More... approx. 75 minutes
Balance: Any fool can make a living, but only the wise can make a life. Audio CD Learn 24 strategies for work-life balance. How to reduce stress and keep your life in balance. Never... More... approx. 75 minutes
Breakthrough Listening DVD In this video, viewers will learn that listening is always interpretive. That each of us has our own... More... 22 minutes
C-SPAN- The World is Flat DVD Thomas Friedman talked about his book The World Is Flat: A Brief History of the Twenty-First Century... More... 42 minutes
Call of the Mummy DVD This fast-paced video will help provide skills for you to view each telephone call as unique and mak... More... 19 minutes
Carrot Principle, The Audio CD The Carrot Principle reveals the groundbreaking results of one of the most in-depth management studi... More... 5.5 hours
Change: Adjusting Your Sails Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Commitment:Drawing Your Lines Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Communication Counts: Speaking and Listening for Results DVD This program provides a brief look at six communication problems while offering common sense tips on... More... 19 minutes
Conflict Audio CD Conflict is inevitable. Conflict resolution is not. But this CD will help you to quickly and more ea... More... approx. 39 minutes
Conflict Resolution DVD Conflict is a part of life. This video teaches the skills necessary to turn conflict into a positive... More... 45 minutes
Confrontation Audio CD No one likes to give negative criticism, and no one likes to receive it. But sometimes it's necessar... More... approx. 35 minutes
Cooperation: How to get people to do the things you need them to do. Audio CD When you learn how to get people to do what you want them to do--because they want to do it--you've ... More... approx. 55 minutes
Crucial Conversations: Tools for Talking when Stakes are High Audio CD Discover how to communicate best when it matters most. Crucial Conversations gives you the tools you... More... 6.5 hours
Customer Service Counts DVD Your business or organization wouldn’t exist without your customers. But sometimes this all-importan... More... 18 minutes
Dealing with Irate Customers DVD The angry customer video that teaches best practices for handling difficult customers and turning th... More... 20 minutes
Dealing With Negative Attitudes in the Workplace Audio CD Steve Gilliland: How to turn negative attitudes into positive behaviors: Many people are being robb... More... approx. 73 minutes
Detour Audio CD DETOUR contains remarkable insight on how to deal with change and provides solutions to reduce stres... More...  
Developing the Leader Within You Audio CD In this bestseller John Maxwell examines the differences between leadership styles, outlines princip... More... 160 minutes
Dr. Zimmerman's Journey To The Extraordinary Audio CD Peak Performers…in any profession… at any level…have invariable mastered the six keys to a personal ... More...  
Drive, The Surprising Truth about what Motivate Us Audio CD The New York Times bestseller that gives readers a paradigm—shattering new way to think about motiva... More... Approx. 7 hours
Driven to Distraction DVD This program gives your employees an eye-opening look at how distractions can easily take over in th... More... 16 minutes
Eat That Frog! Audio CD Eat That Frog! 21 Great Ways to Stop Procrastinating and Get More Done in Less Time For people who... More... 2 hours 40 minutes
Eighth Habit From Effectiveness to Greatness, The Audio CD So many people feel frustrated, discouraged, unappreciated, and undervalued - with little or no sens... More... 75 minutes
Eleven Rings Audio CD During his storied career as head coach of the Chicago Bulls and Los Angeles Lakers, Phil Jackson wo... More...  
Employee Wellness: Taking Care Of You DVD “Employee Wellness: Taking Care Of You” explores the concept of wellness -- the state of being at yo... More... 16 minutes
Enjoy the Ride (Audiobook) Audio CD It's not how you start or finish; the true joy is in the trip! "The ideas in Enjoy The Ride make it... More... approx. 71 min.
Enjoy The Ride (DVD) DVD Enjoy The Ride is Steve Gilliland's most requested Keynote Speech. This 90 minute DVD was produced l... More... 90 minutes
Enjoy the Ride w/EXCEL-erate! (interview) Audio CD Steve Gilliland interviewed at his best!... More...  
Enjoy The Ride- Steve's powerful keynote recorded live (Audio CD) Audio CD In typical Steve style, filled with wisdom, wit, and passion, STEVE GILLILAND, CSP, provides a wealt... More... approx. 71 minutes
Evelyn Wood Reading Dynamics: Three-Volume Series DVD With this program, you can learn how to double or even triple your reading speed, increasing not onl... More... 43;42;50 minutes
Execution: The Discipline of Getting Things Done Audio CD Execution is "the missing link between aspirations and results," and as such, making it happen is a ... More... 8 hours
Failing Forward Audio CD The major difference between achieving people and average people is their perception of and response... More... 170 minutes
Fifteen Invaluable Laws of Growth: Live Them and Reach Your Potential, The Audio CD Are there tried and true principles that are always certain to help a person grow? John Maxwell says... More... 7.5 Hours
First, Break All the Rules Audio CD In today’s tight labor markets, organizations compete to find and keep the best employees, using pay... More... 3 hours
Fish Tales Audio CD The phenomenal international bestseller Fish! Told the story of the fictional company that transform... More... 3 hours
Focus : Achieving Your Highest Priorities Audio CD The Focus workshop presents an engaging and inspirational learning experience and will change your l... More... approx. 4 hours
For Goodness Sake! (DVD) DVD A values-based approach to ethics for everybody. You can't help but laugh out loud as For Goodness S... More... 29 minutes
For Goodness Sake! 2 DVD This DVD contains two movies. Character - Who Needs It? and Diversity Though Character. Characte... More... 26;17 minutes
Freedom From Fear Audio CD A rush hour fender bender on a sweltering summer day is usually not a positive experience. But when ... More...  
Freedom From Fear Forever Audio CD Life is not often fair. Why do bad things happen to good people? Why do good things happen to bad pe... More...  
Fun is Good! (DVD) DVD This highly motivational program takes you behind the scenes at Midway Field in Minnesota, where fun... More... 14 minutes
Generation Blend: Managing across the Technology Age Gap Audio CD Technology and demographics are on a collision course. Digital Natives, Boomerang Boomers, and Gener... More... approx. 7 hours
Get On The Right Bus featuring Mike Krzyzewski DVD Mike "Coach K" Krzyzeswki belives in the power of words - words that can change lives and make indiv... More... 16 minutes
Get Organized the Clear & Simple Way Audio CD Restore freedom, order and clarity to your home, your office and you life. Follow the unique Clear &... More... 8 hours
Give ‘em the Pickle! DVD Giving away pickles is a tangible, fun concept for you and your team to use for exceptional customer... More... 18 minutes
Good to Great Audio CD Can a good company become a great company and if so, how? In Good to Great Collins concludes that it... More... 6 hours
Gung Ho! Audio CD Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, ... More... 90 minutes
Hamster Revolution: How to Manage Your E-mail Before it Manages You, The Audio CD Written in parable form, "The Hamster Revolution" tells the story of Harold, an HR Director who has ... More... 3 hours
Harassment Is … DVD Harassment can take the form of jokes, negative stereotyping, hostile acts or simple thoughtless com... More... 20 minutes
Hey Dude! DVD How does a fifty-something lead a twenty-something? How does a twenty-something lead a fifty-somethi... More... approx 1 hour
Hits of Humor Audio CD Steve Gilliland: Science has proven, although we knew it all along, that laughter is our best medici... More... 75 minutes
Houndville™ Business Animations DVD Bring real work workplace issues into the surface in a humorous, lighthearted way. Houndville reside... More...  
How Full is Your Bucket? Audio CD Organized around a simple metaphor of a dipper and a bucket, and grounded in 50 years of research, t... More... 2 hours
How Successful People Lead: Taking Your Influence to the Next Level Audio CD In this perfectly compact read, #1 New York Times bestselling author John C. Maxwell explains how tr... More... 3.5 Hours
How Successful People Think: Change Your Thinking, Change Your Life Audio CD The perfect, compact listen for today's fast-paced world, How Successful People Think (derived from ... More... approx. 3 hours
How To Build A Better You: Escalating Your Qualities Of Success Audio CD To help build a better you, Bryan Dodge discusses ideas, concepts, and truths. Learn about creating ... More... 11 hours
How to Handle Difficult People Audio CD How to Handle Difficult People Solutions to Deal Effectively with Difficult People in All Areas of ... More...  
How to Handle Emotionally Charged Situations in the Workplace Audio CD How to Handle Emotionally Charged Situations in the Workplace Stand Strong and Calm Under Pressure ... More...  
How to Influence People Audio CD “Impact comes from influence,” says leadership expert John C. Maxwell, “and influence can be earned.... More... Approx. 5 hours
How to Manage Problem Employees Audio CD Here’s some of the “gold nuggets” Glenn Shepard gives you in this exclusive 90-minute AudioCD. *How... More... 90 minutes
HR Law For Managers Audio CD Managers and supervisors are being sued in record numbers across these United State, for everything ... More...  
If Leadership Is a Game, These Are the Rules Audio CD Steve Gilliland: The twelve rules for effective leadership: Several years ago, STEVE GILLILAND, CSP... More... approx. 70 minutes
Invisible Employee, The Audio CD The Invisible Employee combines a good yarn with great business advice and practical guidance for ma... More... 4 hours
Is "Good" Enough? DVD An eye-opening opener for your next team meeting. The concept of "good enough" is at the heart of al... More... 3 minutes
It Worked for Me: In Life and Leadership Audio CD It Worked for Me is filled with vivid experiences and lessons learned that have shaped the legendary... More... 7.5 Hours
It's About TIME Audio CD Are you ready to embrace new and better ways of getting things done? Now is the time, today is the d... More...  
It's Not Working: Workplace Etiquette DVD According to a survey on national civility, 40 percent of respondents believe American workplaces ar... More... 10 minutes
Leadership Audio CD Ever wish you could take time out of your hectic business schedule to attend the in-person seminars ... More... approx. 4 hours
Leadership 101: What Every Leaders Needs to Know Audio CD Unleash your leadership potential. No matter who you are, you can lead?and lead well. That is ... More... 2.5 Hours
Leadership Principles That Apply Both At Work & At Home DVD Bryan Dodge interjects his high energy, making this a delightful learning experience. Because this w... More... 4 hours
Leadership: Winning with Integrity Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Leading More with Less DVD This DVD demonstrates six critical leadership skills that can be used to inspire employees through d... More... 17 minutes
Leading With Heart- How to inspire commitment, teamwork and cooperation Audio CD Steve Gilliland: This live recording offers insight and wisdom on choosing values, aiming for excell... More...  
Lean In: Women, Work, and the Will to Lead Audio CD Thirty years after women became 50 percent of the college graduates in the United States, men still ... More... 6.5 Hours
Let’s Get Together DVD Let’s Get Together: Communicating Respect in a Diverse Workplace is a unique and comprehensive appro... More... 14 minutes
Listening Audio CD This CD identifies the ten worst listening habits that people have, and it shows you how to replace ... More... approx. 70 minutes
Love Your Customers DVD PROGRAM 1: LOVE YOUR CUSTOMERS Love Your Customers demonstrates that in whatever line of work, cus... More... 28 minutes/ 11 minutes
Making a Difference™ Audio CD Steve Gilliland: This insightful keynote speech expounds on the essentials toward making a differenc... More... 1 hour
Master the Message: Communicating for Success DVD This course is designed to help participants become better communicators so that they can build prod... More...  
Memory in a Month: Unique Memory Skills Audio CD Ron White's Memory in a Month A Unique Memory Skills Designed to Accelerate Your Goals Learn to : Gi... More...  
Mind Over Matter Audio CD The average person uses a mere 10% of his mental capacity. But these CD's will help you unlock the... More...  
Motivation: Creating Your Edge Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Motivation: Ten Best Ways To Bring Out The Best In Others Audio CD Learn how to motivate and keep people interested in what you are doing. This is an excellent CD for ... More... approx. 55 minutes
Motivational Dream Catchers Audio CD There are three ingredients in success: Passion, Vision, and Action. If any one of the ingredients i... More... 2 hours
Mum's The Word Audio CD Through engaging stories and detailed experiences stretching over more than twenty years, Steve Gill... More... 3 hours
Music Within DVD The true inspiring story of Richard Pimentel in a full-length, feature movie. Richard Pimentel, a b... More... 94 minutes
One Thing you Need to Know, The Audio CD Great managing, leading, and career success -- Buckingham draws on a wealth of applicable examples t... More... 4 hours
Ordinary People, Extraordinary Results: True Stories of Great Leadership DVD Leaders who understand how small acts can lead to big results are invaluable to an organization. Thi... More... 7-9 minutes each
Peer Today, Boss Tomorrow (DVD) DVD Making the leap from peer to boss is never easy. In addition to dramatic change, new managers freque... More... 22 minutes
Performance Essentials in the Workplace Audio CD Steve Gilliland: A CD to inspire action and improve results Imagine attending five insightful semin... More...  
PIVOT: How one turn in attitude can lead to success. Audio CD Good attitudes bring good results, and bad attitudes bring bad results. It’s that simple. In fact, a... More... approx 8 hours
Power of Habit: Why We Do What We Do in Life and Business, The Audio CD A young woman walks into a laboratory. Over the past two years, she has transformed almost every asp... More... 10.5 Hours
Programming Yourself for Success DVD You were born to win but conditioned to fail. You were conditioned to use less than your full potent... More...  
Purpose: If You Don't Stand for Something, You'll Fall for Anything Audio CD The world is in desperate need of leaders filled with integrity. And it doesn’t matter if you call i... More... 4 hours
QBQ: The Question Behind the Question Audio CD This remarkable and timely book provides a practical method for putting personal accountability into... More... 70 minutes
Relationships: Seven Best ways to build positive, productive relationships Audio CD Relationships don't have to be a matter of chance. They can be built. And this CD gives you seven sp... More... approx. 70 minutes
Richest Man in Town, The Audio CD The entire book is recorded in the author’s voice. Music beginning and ending each chapter was compo... More... approx. 80 minutes
Riding the Wave DVD In today's fast-paced world, people need to know how to apply balancing strategies when change occur... More... 18 minutes
Right Words at the Right Time: Customer Service Recovery, The DVD Produced specifically for front-line public employees, this practical training demonstrates how to t... More... 14 minutes
Risk: If you're not living on the edge, you're taking up too much space. Audio CD Everyone has a comfort zone, and sometimes it's okay to stay there for awhile. The trouble is, with ... More... approx. 60 minutes
Secret: What Great Leaders Know--And Do, The Audio CD The Secret answers the question, "What do I need to do to be a great leader?" It pulls five essent... More... 150 minutes
Self-Esteem: Turn up your self image, and tune up your results. Audio CD Self-esteem is one of the key factors in success, because you perform exactly as you see yourself. T... More... approx. 90 minutes
Service Sims: Telephone Doctor DVD The ServiceSims™ Series consists of 12 challenging customer service situations, each followed by two... More...  
Seven Decisions TV Special Audio CD, The Audio CD In his unique blend of comedic talent, storytelling ability, historical research and inspiring lesso... More... approx. 100 minutes
Seven Decisions, The Audio CD In his unique blend of comedic talent, storytelling ability, historical research, and inspiring less... More... approx. 100 minutes
Seven Habits of Highly Effective People, The Audio CD In The 7 Habits of Highly Effective People, Covey presents a holistic, integrated, principle-centere... More... 72 minutes
Seventeen Essential Qualities of a Team Player, The Audio CD John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better t... More... 160 minutes
Simple Choice, A Audio CD A Simple Choice is a tale of grief, redemption, and hope, in which mone man learns what really matte... More...  
Speakerman Audio CD Steve Gilliland: Speakerman is the ultimate collection of STEVE GILLILAND's thirty-two (32) funniest... More... approx. 135 minutes
Stress is a Gift DVD Stress is the last thing you want at work, right? Well, not necessarily. Turns out a little adversit... More... 4 minutes
Succeeding in Spite of Differences Audio CD Cy's engaging, humorous delivery outlines the various way people process information and approach li... More... approx. 75 minutes
Succeeding in Spite of the Facts Audio CD In this session, Cynthia will talk about how organizations faced with change, thrive as they break t... More... approx. 58 minutes
Take This Job And Love It! DVD There's a big difference between making a living and having a life. Unfortunately, not too many peop... More... 45 minutes
Take Your Speaking to a Higher Stage DVD "Power Speaking": Listen as Mark shares his years of knowledge and experience in the speaking busine... More...  
Teamwork: Achieving More Together Audio CD Fasten your seatbelt and get ready for the motivational ride of your life! Steve Gilliland delivers ... More...  
Thinking for a Change Audio CD Basing his latest book on the theory that "successful people think differently than unsuccessful peo... More... 3 hours
Time Management Tips Audio CD Time Management Tips Take Control of your Life, Work, and Schedule Work piles up. The phone ring... More...  
Time Squeeze, The Audio CD In today's fast-paced world, we all feel squeezed and wish we had more time. There just aren't enoug... More... 40 minutes
Tipping Point, The Audio CD In The Tipping Point, Gladwell looks at why major changes in our society so often happen suddenly an... More... 3 hours
Transformation Tele-Seminar, The Audio CD You don’t have to settle for anything less than All the energy, money, and success you want. You don... More... approx. 60 minutes
Twenty-one Irrefutable Laws of Leadership, The Audio CD What would happen if a top expert with more than thirty years of leadership experience were willing ... More... 180 minutes
Vision Mindset Grit (DVD) DVD Stott Burrows’ amazing story of recovery & success will put any challenge into perspective! The true... More... 60 minutes
Vision Mindset Grit (CD) Audio CD Stott Burrows’ amazing story of recovery & success will put any challenge into perspective! The true... More... 60 minutes
Wag More Bark Even Less Audio CD A grandfathers story of adult life lessens that only a dog could tell.... More...  
Whale Done! Audio CD What do employees and coworkers have in common with a five-ton killer whale? A whole lot more than y... More... approx. 3 hours
What to Say When You Talk to Yourself Audio CD Steve Gilliland: How to program your potential for success Steve Gilliland, who taught millions of ... More...  
When Change Happens, Adjust Your Sail DVD Let’s face it, change is happening all around us. When Sam Glenn speaks about change, he uses the an... More... 22 minutes
When Fish Fly: Lessons for Creating a Vital and Energized Workplace Audio CD The remarkable story of the Pike Place Fish Market -- told by the owner, who transformed the small c... More... approx. 2 hours
When The Going Gets Tough with C.W. Metcalf DVD If you or your employees can’t seem to find the time to enjoy day-to-day work or the personalities o... More... 45 minutes
When the Phone Rings:Telephone Skills for Better Service DVD When the phone rings, your employees have only a few seconds to set a tone. To communicate that your... More... 20 minutes
Who put a Lizard in my Lasagna? DVD In this video, you will learn Sam Glenn’s four key training lessons: • Be creative • Remember What... More... 22 minutes
Workforce Y Audio CD Too many generations in your workplace? Use this CD to create solutions to Generation Y challenges.... More... approx. 44 minutes
Working for You Isn't Working for Me Audio CD Working for You Is Not Working for Me, offers concrete examples of bad boss scenarios and a proven f... More... 9 hours
Working with You Is Killing Me (Audiobook) Audio CD Through real-life case examples and field-tested strategies, you'll quickly learn how to identify an... More... approx. 3.5 hours
Working with You Is Killing Me (DVD) DVD We've all worked with someone who makes work impossible. But it doesn't have to be that way. This po... More... 23 minutes
Workplace Violence: Looking Out for Each Other DVD There’s more to workplace violence than mass shootings and national tragedies. Workplace Violence: L... More... 15 minutes